Privacy Policy

Service Call LLC (“us”, “we”, or “our”) operates the ServiceCall mobile application (the “App”) and the website associated with it (collectively, the “Service”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and disclose information when you use our Service.

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This may include, but is not limited to:

• Full name
• Email address
• Postal address
• Phone number
• Payment information (e.g., credit card details)
• Company name (if applicable)

We may also collect information that your device sends whenever you access our Service (“Usage Data”). This Usage Data may include information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, time spent on those pages, and other diagnostic data.

With your consent, we may collect information about your device’s location to provide location-based services. You can enable or disable location services when you use our Service at any time through your device settings.

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the collected information for various purposes:

• To provide and maintain our Service
• To process transactions and send related information, such as confirmations and invoices
• To communicate with you, including responding to your comments, questions, and requests
• To send you technical notices, updates, security alerts, and support messages
• To monitor and analyze trends, usage, and activities in connection with our Service
• To detect, prevent, or address technical issues
• To fulfill any other purpose for which you provide it

We may share your Personal Information in the following situations:

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may disclose your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

If Service Call LLC is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

We may disclose your information to enforce our Terms of Service, to protect the security or integrity of our Service, or to protect the rights, property, or safety of Service Call LLC, our customers, or others.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly. We may also use third-party services, such as Google Analytics, that collect, monitor, and analyze this type of information to improve our Service’s functionality. These third-party service providers have their own privacy policies addressing how they use such information.

You have the right to access and update your Personal Information. You can do so by contacting us at the contact information provided below.

You may opt out of receiving promotional communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

Our Service does not respond to Do Not Track signals. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser.

The security of your Personal Information is important to us. We strive to implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Your information, including Personal Information, may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ. By providing your information, you consent to such transfers in accordance with this Privacy Policy.

Our Service is not intended for use by individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and become aware that your child has provided us with Personal Information, please contact us. If we learn that we have collected Personal Information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

Our Service may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to review the Privacy Policy of every site you visit.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By Email:
  [email protected]
• By Mail:
  Service Call LLC
  13510 99th AVE CT E
  Puyallup, WA 98393
  USA

California residents have specific rights regarding their Personal Information under the California Consumer Privacy Act (CCPA). To learn more about your California privacy rights, please visit https://servicemallpro.com/ccpa.html

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. To learn more about your GDPR rights, please visit https://servicemallpro.com/gdpr.html